(He/Him/They/Them)
I am a contemplator standing at the intersection of design and technology from Shenzhen, China. I love creating innovative solutions by thinking systematically and paying attention to the details to achieve business goals and bring the optimal experience to the users.
Recently, I am working as a product design intern on the growth team at KAYAK. Prior to that, I have been in engaged in design and research projects with Slack, Pandora, Disney Research, etc.
I am also pursuing a Master of Design degree with a Graduate Certificate in Data Science at University of California, Berkeley (where we were exploring the future intersection of design and technology! Projects coming soon.)
In addition to design, I also love playing therapeutical music on harp to serenade my local community. Check out my channel on Bilibili!
Good design should not only be usable, useful, and delightful, it should be, above all, ethical. Sometimes we have to fulfill a business goal and create "Dark Patterns" that facilitate the users into our desired outcomes. Never use trickery, coercion or exaggeration to persuade, and always inform the users of the risk and provide them choices to opt-out.
Who is included? Who is excluded? I always care about how a feature or a large system can serve a broader population beyond the MVP personas. It helps us to build a more welcoming world for those who are underrepresented, the physically challenged, the LGBTQIA groups, people with dyslexia, etc.
Think and design for the future. As designers, always bear in mind that the world is changing in flux, so are our users, contexts, and markets. What we discovered in the user research today is built on the past, so we have to envision different possible future scenes, and bring the most preferable one to the present.